Hello. Today is a "regular " day at the office.However we still had two rather urgent calls this morning.It sometimes does happen this way,-you arrive at work and before you even sit down in front of your computer, the phone that was silent perhaps all night starts to ring. As for me, I am always not quite awake on early mornings, but the nervous voice on the other end of the line is the best recipy for becoming truly alert. This abrupt return to reality happens quickly and suddenly all senses become very sharp, especially hearing.
If it carries on like that I might become quite good in voice reading. Some people gain exellent skills in palmistry, or decoding hidden drawings on the tea leaves, but our job makes us very familiar with the secrets of human voice, it's turns and twists, pauses and melodies.Perhaps I mentioned this before, but often I wander what people who call us look like, does mental picture you sometimes unwillingly create match the reality? Probably in some cases it does, and in some doesn't.After all what does that matter? No matter how our callers look, they still need our help. Young or old, men or women, blond or dark, strong or, well...shaken.
But now when I contemplate my upcoming presentation about the Ukrainian trip, I can't help but thinking about the "visual" side. Our colleagues in Ukraine have a drop in service,-thankfully port isn't far from their office. Sea is never far away from you in Odessa. Already during my visit I admired their bravery while observing how they handle the drop in sessions.My colleagues manages to keep their cool when visitor's emotions, or problems they brought with them were becoming overwhelming. Would I be able to keep my cool like they do? Would visual clews like facial expression or movements of their hands help me, or would they distract? I would love to know the answers on these questions. Maybe one day I will.Who knows how far business will go, and how big it will grow?
Perhaps if real, three-dimentional people well familiar with the untaimed forces of sea enter my working hours, it will make me to re-gain my senses during the early shift even faster? Like electrical waves, sudden flush of blinding light, or simply magic of human communication.
If it carries on like that I might become quite good in voice reading. Some people gain exellent skills in palmistry, or decoding hidden drawings on the tea leaves, but our job makes us very familiar with the secrets of human voice, it's turns and twists, pauses and melodies.Perhaps I mentioned this before, but often I wander what people who call us look like, does mental picture you sometimes unwillingly create match the reality? Probably in some cases it does, and in some doesn't.After all what does that matter? No matter how our callers look, they still need our help. Young or old, men or women, blond or dark, strong or, well...shaken.
But now when I contemplate my upcoming presentation about the Ukrainian trip, I can't help but thinking about the "visual" side. Our colleagues in Ukraine have a drop in service,-thankfully port isn't far from their office. Sea is never far away from you in Odessa. Already during my visit I admired their bravery while observing how they handle the drop in sessions.My colleagues manages to keep their cool when visitor's emotions, or problems they brought with them were becoming overwhelming. Would I be able to keep my cool like they do? Would visual clews like facial expression or movements of their hands help me, or would they distract? I would love to know the answers on these questions. Maybe one day I will.Who knows how far business will go, and how big it will grow?
Perhaps if real, three-dimentional people well familiar with the untaimed forces of sea enter my working hours, it will make me to re-gain my senses during the early shift even faster? Like electrical waves, sudden flush of blinding light, or simply magic of human communication.
posted by Seafarerhelp at 6:00 AM
0 Comments:
Post a Comment
<< Home