Sunday, October 15, 2006

Hello again. Today was a really difficult day, although normally Sundays suppose to be relatively uncomplicated at our office. Well, not this time...I had an alarming call from a seafarer in South America. Him and his crew are desperate to go home, but that's not what their company has in store for them. The living and working conditions on board of the vessel becoming unbearable and people just don't feel like putting up with it any longer.

Sunday is a truly unfortunate day for urgent cases!Offices are shut and phones are silent. 24 hours under ordinary cercumstances are not a lot of time, but in emergency they equal eturnity. Trying to seek help from somebody on the opposite end of the world becomes difficult and you suddenly realise that our world is still big enough as soon as mobiles and regular post stop working. Proportionally I am starting to feel really small sitting in my comfprtable blue chair here in aloof and fashionable London. Nothing much I can do right now!I feel slightly guilty for seing perfect geometry of well-constructed modern buildings from the office window and being able to reach easily for my warm cup of coffee. Perhaps it is totally irrational, but I wish I could be there, with our troubled callers to truly share their their fate with them, talk to them face to face.But I can't...

Me and my colleague are taking turns in talking to reccorded messages in Portuguise and Spanish. But what we really need is a live human voice with the kind heart and eagerness to help attached to it. Hopefully tomorrow it will happen, since it will be a working day. And also hopefully they will have enough time to stop the ship with it's unhappy crew from sailing towards the anonymous port somewhere across Atlantic. Anonymous because the captain doesn't want to disclose this information to his crew,-another way to control people...

Let's believe that tomorrow will be better. It was a difficult Sunday.

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